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Agent2021 starts a full day of marketing excellence

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Wow, what a week it’s been! For most people, the week culminates on Friday. TGIF, they say.

But the high point of my week was Thursday, Jan. 17 to be exact, when I eagerly checked out the Agent2021 conference at Hard Rock Stadium in Miami Gardens.

The conference was a one-day event educating real estate, auto, insurance and mortgage agents and owners about social media and digital marketing innovation.

Man, I was blown away! These people are experts. They have it together. But they’re gracious, too, and they took a few minutes to record some interviews with me for broadcast on Fried On Business later in the day.

Jon Morgenstern and Avery Durnan

First up were Jon Morgenstern, Vice President of Paid Media at VaynerMedia, and Avery Durnan, Vice President of Media Platforms. Gary Vaynerchuk, along with his digital agency VaynerMedia, hosted the day-long Agent2021 conference.

Facebook, Instagram and similar companies were prominent there. Jon said it’s because they know that their growth is coming from small to mid-sized businesses.

The conference objective, Avery said, was to reveal to smaller businesses some of the insights that VaynerMedia has garnered from working major companies.

And those insights are substantial. VaynerMedia offers a dizzying array of services all geared toward helping you make the most of the new social media environment.

Jon said Gary’s ambition is different from most large agencies. He wants to buy brands, build them up and flip them – building up huge cash reserves so he can one day buy the New York Jets. No kidding.

He does this by providing outstanding service, Jon said. Most agencies are too focused on the bottom line, he said, to serve their clients well.

Don’t be intimidated by the social media platforms, Jon added. They’re becoming easier to use, and creating content is becoming cheaper all the time.

Start today, said Avery. There’s so much you can do and it truly builds brands.

Click here to listen to the complete interview with Jon Morgenstern and Avery Durnan of VaynerMedia.

John Henry

Then came an insightful interview with John Henry. John was a keynote speaker at the event and is a Partner at Harlem Capital and host of the TV show Hustle on VICELAND.

He has also cofounded a non-profit incubator, Cofound Harlem, with a mission to incubate over 100 companies north of 96th street in New York City.

Business tests every facet of your character, John said. It strains your mental, emotional and financial well-being.

You must decide if you want that. Do you want to endure that in the name of success?

Then, if you know you have the passion, you must rely on that during the tough times – because there will be tough times, he said.

John said a high point of his career to date has been the opportunity to involve his family whenever possible. For example, the shaving company Gillette contracted with him to produce an ad for Father’s Day, and his father had a key role in the spot.

So I had to ask: What is your one, go-to thought that helps you break through the inevitable down times?

“I just lean into what I know this all could be 20 years from now,” John said. “It would be the greatest crime to know what your potential could be but then not get there.”

The TV show Hustle premiers Feb. 10 on VICELAND. John trails struggling business owners and helps them take their businesses to the next level. It is produced by Alicia Keys and Marcus Samuelsson.

Click here to listen to the full interview with John Henry of Harlem Capital.

Wanda Myles, my co-host, and I had a wonderful time at Agent2021. The big takeaway is the art of storytelling. Your social media efforts have to communicate a larger narrative, not just be an elaborate information feed.

You have to be authentic. Be you.

I want to send a special thank you and shoutout to keynote speaker Matt Higgins – the CEO of RSE Venture and vice chairman of the Miami Dolphins – for sending a personal video message to my wife Vivian that made her day.

Bekah Carlson

The day would not have been complete without a conversation with my top-notch social media marketing consultant Bekah Carlson of Carlson Integrated.

We talked about content marketing collaboration. In other words, how do you select the best partners for your social media efforts?

Look for a strong referral, Bekah said. Look around at the marketing you like, and see who they’re using.

“When you’re building a collaborative team, you’re really building a truly professional relationship, and you’re building a partnership. These are the people who are communicating your brand, on your behalf, to the world around you. So it matters that you have people to work with that you like and that you click with,” she said.

I’ve said it before: Make sure you have value system alignment.

Bekah concurs. If you aren’t building your enterprise in collaboration with people you respect and enjoy, it diminishes your joy in the effort. It takes away some of the meaning and purpose.

Bekah said Linkedin is currently her favorite social media channel for reaching business people.

“One of the things I’ve done most recently is to really maximize the groups you’re in,” she said.

All of these platforms have tutorials on how to get the most out of them, so don’t be afraid to try something new. I will be adding Instagram, for instance, to the Fried On Business media channels. It’s tough to figure out given the logistics of the show, but we’re going to make it happen.

Now, the folks at Agent2021 say that Instagram is even more important than Facebook, and Bekah agrees.

“We’ve just started adding all of our Facebook clients to Instagram accounts,” she said.

All of this can be overwhelming and intimidating, but little wins are the key, Bekah said. Small victories inspire you toward the next one. And then the next. One step in front of the other. Just keep trying.

“As you build your capabilities, you’re going to find – before you know it – that you’re going to feel adept. You’re going to feel confident that either you’re doing it yourself well or the people around you are doing it well. And it’s just going to lead to even more success,” she said.

Click here to listen to the full interview with Bekah Carlson of Carlson Integrated.

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Thanksgiving offers a moment to pause, breathe, and look at the world with clearer eyes. In this heartfelt episode of Fried On Business, Jim Fried steps away from real estate, capital markets, and deal flow to reflect on what he’s truly thankful for in 2025. Jim shares the personal, professional, and community experiences that shaped his year — the challenges that built resilience, the relationships that fueled growth, and the moments that reminded him of what really matters.

Jim opens up about how gratitude shifts perspective, especially in a fast-moving world where success is measured by numbers, deadlines, and achievements. He talks about the people who supported him, the opportunities that expanded his mission, and the lessons he learned from both wins and setbacks. He also highlights the importance of family, health, friendship, and the South Florida community that continues to inspire him every day.

Listeners will hear Jim’s appreciation for the incredible guests, partners, and supporters who helped Fried On Business grow throughout the year, as well as his gratitude for the audience that tunes in, shares episodes, and keeps the mission of education and conversation alive.

Jim reminds us that gratitude isn’t just a feeling — it’s a practice. It builds stronger relationships, deeper resilience, and a more grounded sense of purpose. Whether you’re closing deals, planning big changes, or just trying to stay centered during the holidays, this episode offers a warm reminder to slow down and acknowledge the good.

As we head toward Thanksgiving, Jim invites everyone to think about the people and moments that made 2025 meaningful.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

Thanksgiving offers a moment to pause, breathe, and look at the world with clearer eyes. In this heartfelt episode of Fried On Business, Jim Fried steps away from real estate, capital markets, and deal flow to reflect on what he’s truly thankful for in 2025. Jim shares the personal, professional, and community experiences that shaped his year — the challenges that built resilience, the relationships that fueled growth, and the moments that reminded him of what really matters.

Jim opens up about how gratitude shifts perspective, especially in a fast-moving world where success is measured by numbers, deadlines, and achievements. He talks about the people who supported him, the opportunities that expanded his mission, and the lessons he learned from both wins and setbacks. He also highlights the importance of family, health, friendship, and the South Florida community that continues to inspire him every day.

Listeners will hear Jim’s appreciation for the incredible guests, partners, and supporters who helped Fried On Business grow throughout the year, as well as his gratitude for the audience that tunes in, shares episodes, and keeps the mission of education and conversation alive.

Jim reminds us that gratitude isn’t just a feeling — it’s a practice. It builds stronger relationships, deeper resilience, and a more grounded sense of purpose. Whether you’re closing deals, planning big changes, or just trying to stay centered during the holidays, this episode offers a warm reminder to slow down and acknowledge the good.

As we head toward Thanksgiving, Jim invites everyone to think about the people and moments that made 2025 meaningful.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

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Jim Fried on Gratitude, Growth, and the People Who Made 2025 Special

Jim Fried 1 views November 26, 2025 5:16 pm

Local farmer’s markets are more than weekend shopping—they’re the heartbeat of a healthy, connected community. In this episode of Fried On Business, host Jim Fried shares why farmer’s markets have become one of the most important forces shaping neighborhoods, food culture, and local economies. Jim explores how these markets help small farmers thrive, ensure fresher and more nutritious produce, and create meaningful personal connections between growers and consumers.

Jim explains why farmer’s markets are an economic engine for small-scale agriculture. When shoppers buy local—rather than from industrial supply chains—small farmers earn more, reinvest in their land, and keep dollars circulating in the community. He highlights how markets promote environmental sustainability by reducing long-distance shipping, cutting packaging waste, and encouraging seasonal eating.

Listeners will learn why farmer’s markets build stronger communities—fostering relationships, supporting small businesses, and creating vibrant public spaces where people gather, talk, and reconnect with the food they eat. Jim also shares insights on how markets drive wellness by making fresh produce more accessible and inspiring families to cook healthier meals. Farmer’s markets offer something deeper than a grocery store ever could: authenticity, transparency, and the chance to meet the people who grow your food.

Jim encourages listeners to seek out their local markets, talk to local growers, and understand where their food comes from. The episode provides practical tips for navigating markets, choosing the best produce, and supporting vendors in ways that help them thrive year-round.

For anyone passionate about food, community, or sustainable living, this episode is a reminder that small choices—like shopping at a local farmer’s market—create big impact.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

Local farmer’s markets are more than weekend shopping—they’re the heartbeat of a healthy, connected community. In this episode of Fried On Business, host Jim Fried shares why farmer’s markets have become one of the most important forces shaping neighborhoods, food culture, and local economies. Jim explores how these markets help small farmers thrive, ensure fresher and more nutritious produce, and create meaningful personal connections between growers and consumers.

Jim explains why farmer’s markets are an economic engine for small-scale agriculture. When shoppers buy local—rather than from industrial supply chains—small farmers earn more, reinvest in their land, and keep dollars circulating in the community. He highlights how markets promote environmental sustainability by reducing long-distance shipping, cutting packaging waste, and encouraging seasonal eating.

Listeners will learn why farmer’s markets build stronger communities—fostering relationships, supporting small businesses, and creating vibrant public spaces where people gather, talk, and reconnect with the food they eat. Jim also shares insights on how markets drive wellness by making fresh produce more accessible and inspiring families to cook healthier meals. Farmer’s markets offer something deeper than a grocery store ever could: authenticity, transparency, and the chance to meet the people who grow your food.

Jim encourages listeners to seek out their local markets, talk to local growers, and understand where their food comes from. The episode provides practical tips for navigating markets, choosing the best produce, and supporting vendors in ways that help them thrive year-round.

For anyone passionate about food, community, or sustainable living, this episode is a reminder that small choices—like shopping at a local farmer’s market—create big impact.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

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The Hidden Value of Farmer’s Markets - Jim Fried Explains

Jim Fried 1 views November 19, 2025 5:20 pm

Protecting wealth isn’t luck — it’s structure. In this episode of Fried On Business, Jim interviews Thomas J. Handler, one of the most respected attorneys in the country on family offices, complex tax strategy, and sophisticated wealth structuring. Thomas is widely known for advising ultra-high-net-worth families, entrepreneurs, and closely held companies on how to create legal and financial frameworks that protect assets and reduce risk.

Thomas explains the difference between wealth creation and wealth preservation, why most entrepreneurs underestimate risk exposure, and how the ultra-wealthy use entity design to control outcomes. Jim and Thomas discuss key elements that affect high-net-worth families: multi-entity structuring, tax efficiency, succession planning, governance, liquidity events, and investment oversight.

Listeners will learn the fundamental question that drives every structuring decision:
“What are we solving for — control, tax optimization, liability protection, or legacy?”

Key takeaways include:

• Why wealthy families use multiple entities
• How to reduce exposure during investment transactions
• The legal logic behind asset segregation
• How to design governance so the structure survives generational transition
• Why failing to plan leads to unnecessary tax loss

Thomas also explains how market uncertainty, elections, and interest rate cycles affect structuring choices — and why now is a critical moment for owners to review their architecture.

If you’re scaling a business, nearing a liquidity event, or managing family wealth, this episode delivers an inside look at how the most sophisticated investors protect what they’ve built.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

Protecting wealth isn’t luck — it’s structure. In this episode of Fried On Business, Jim interviews Thomas J. Handler, one of the most respected attorneys in the country on family offices, complex tax strategy, and sophisticated wealth structuring. Thomas is widely known for advising ultra-high-net-worth families, entrepreneurs, and closely held companies on how to create legal and financial frameworks that protect assets and reduce risk.

Thomas explains the difference between wealth creation and wealth preservation, why most entrepreneurs underestimate risk exposure, and how the ultra-wealthy use entity design to control outcomes. Jim and Thomas discuss key elements that affect high-net-worth families: multi-entity structuring, tax efficiency, succession planning, governance, liquidity events, and investment oversight.

Listeners will learn the fundamental question that drives every structuring decision:
“What are we solving for — control, tax optimization, liability protection, or legacy?”

Key takeaways include:

• Why wealthy families use multiple entities
• How to reduce exposure during investment transactions
• The legal logic behind asset segregation
• How to design governance so the structure survives generational transition
• Why failing to plan leads to unnecessary tax loss

Thomas also explains how market uncertainty, elections, and interest rate cycles affect structuring choices — and why now is a critical moment for owners to review their architecture.

If you’re scaling a business, nearing a liquidity event, or managing family wealth, this episode delivers an inside look at how the most sophisticated investors protect what they’ve built.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

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Family Offices, Tax Strategy & Asset Protection: A Masterclass with Thomas J. Handler

Jim Fried 72 views November 13, 2025 5:32 am

Great brands don’t happen by accident—they’re built with clarity, consistency, and a compelling promise. In this episode of Fried On Business, Jim Fried welcomes renowned marketing guru Bruce Turkel for a no-nonsense conversation about what actually drives growth in competitive markets. Bruce, a celebrated speaker, author, and brand advisor, explains why branding is not your logo or your tagline—it’s the promise you make and the experience you deliver every time a customer encounters your company.

You’ll learn why clarity beats clever, how to define a brand promise customers instantly understand, and a simple framework to align your message with what buyers value. Bruce shares real-world examples of brands that turned confusion into conversion, plus practical tips to sharpen positioning, simplify messaging, and create creative that customers remember. Jim and Bruce unpack the difference between features and benefits, the psychology behind why people buy, and how to turn a founder’s story into a business advantage.

They also cover modern marketing realities: how to stand out in crowded feeds, why consistent storytelling compounds over time, and how to measure what matters without getting lost in vanity metrics. Whether you’re scaling a professional practice, launching a new product, or refreshing a legacy brand, this episode gives you actionable steps to elevate your marketing—today.

Key takeaways: define your audience’s problem in their words, state your promise simply, and prove it with every interaction. Do that relentlessly, and your marketing stops chasing attention and starts creating demand.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

Great brands don’t happen by accident—they’re built with clarity, consistency, and a compelling promise. In this episode of Fried On Business, Jim Fried welcomes renowned marketing guru Bruce Turkel for a no-nonsense conversation about what actually drives growth in competitive markets. Bruce, a celebrated speaker, author, and brand advisor, explains why branding is not your logo or your tagline—it’s the promise you make and the experience you deliver every time a customer encounters your company.

You’ll learn why clarity beats clever, how to define a brand promise customers instantly understand, and a simple framework to align your message with what buyers value. Bruce shares real-world examples of brands that turned confusion into conversion, plus practical tips to sharpen positioning, simplify messaging, and create creative that customers remember. Jim and Bruce unpack the difference between features and benefits, the psychology behind why people buy, and how to turn a founder’s story into a business advantage.

They also cover modern marketing realities: how to stand out in crowded feeds, why consistent storytelling compounds over time, and how to measure what matters without getting lost in vanity metrics. Whether you’re scaling a professional practice, launching a new product, or refreshing a legacy brand, this episode gives you actionable steps to elevate your marketing—today.

Key takeaways: define your audience’s problem in their words, state your promise simply, and prove it with every interaction. Do that relentlessly, and your marketing stops chasing attention and starts creating demand.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

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Build a Brand People Can’t Ignore — Bruce Turkel on Marketing That Works

Jim Fried 18 views November 6, 2025 8:25 am

South Florida is one of the most dynamic real estate markets in the world — and when interest rates move, the entire development ecosystem reacts. In this episode of Fried On Business, host Jim Fried breaks down what could happen as interest rates begin to fall and capital starts flowing back into deals that have been on pause.

Jim discusses how falling interest rates may:

• Unlock stalled development projects
• Increase land acquisition activity
• Improve refinancing outcomes for existing owners
• Lower developers’ cost of capital
• Increase valuations across asset classes

He highlights why South Florida behaves differently than other markets — with persistent demand, population migration, and sustained investor appetite. Jim explains how developers, family offices, and high-net-worth investors can position themselves to benefit before the next wave of capital hits.

You’ll learn:

• How the shift in interest rates affects underwriting
• Which asset classes are likely to accelerate first
• How foreign investors are influencing deal flow
• What smart developers are doing today so they don’t miss the window

Whether you’re a real estate investor, developer, lender, or just someone who follows the South Florida market, this episode delivers practical insights you can act on.

This episode of Fried On Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

South Florida is one of the most dynamic real estate markets in the world — and when interest rates move, the entire development ecosystem reacts. In this episode of Fried On Business, host Jim Fried breaks down what could happen as interest rates begin to fall and capital starts flowing back into deals that have been on pause.

Jim discusses how falling interest rates may:

• Unlock stalled development projects
• Increase land acquisition activity
• Improve refinancing outcomes for existing owners
• Lower developers’ cost of capital
• Increase valuations across asset classes

He highlights why South Florida behaves differently than other markets — with persistent demand, population migration, and sustained investor appetite. Jim explains how developers, family offices, and high-net-worth investors can position themselves to benefit before the next wave of capital hits.

You’ll learn:

• How the shift in interest rates affects underwriting
• Which asset classes are likely to accelerate first
• How foreign investors are influencing deal flow
• What smart developers are doing today so they don’t miss the window

Whether you’re a real estate investor, developer, lender, or just someone who follows the South Florida market, this episode delivers practical insights you can act on.

This episode of Fried On Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

1 0

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What Falling Interest Rates Mean for South Florida Real Estate

Jim Fried 25 views October 29, 2025 4:19 pm

As blockchain, crypto, and Web3 move deeper into the mainstream, digital-asset companies are now facing risks that evolve faster than traditional insurance models. In this episode of Fried on Business, host Jim Fried sits down with Jeffrey A. Glusman, Founder & CEO of BDIC Insurance, and James McCarthy, BDIC’s COO, to break down one of the fastest-rising needs in the market: blockchain insurance for the digital economy.

Jeff Glusman and James McCarthy explain the real-world threats facing Web3 companies — from digital asset theft, cyber-intrusions, and smart contract exploits to regulatory uncertainty and custodial risk. They reveal what blockchain insurance actually covers, why most legacy carriers don’t understand this industry, and how BDIC is building smart, customized underwriting strategies for exchanges, NFT platforms, DAOs, token issuers, blockchain developers, and crypto-focused financial firms.

The conversation explores:
• What blockchain insurance covers (and what it doesn’t)
• Cyber, E&O, D&O, and digital-asset-focused protections
• Why underwriting Web3 is nothing like underwriting traditional tech
• Real attack patterns that put Web3 companies out of business
• How founders can protect investors, customers, and their brand

If you’re building in Web3, investing in digital assets, or responsible for platform security, this episode delivers a practical roadmap for reducing risk, improving compliance, and protecting your business as the industry scales. The future is decentralized — but your risk management shouldn’t be.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

As blockchain, crypto, and Web3 move deeper into the mainstream, digital-asset companies are now facing risks that evolve faster than traditional insurance models. In this episode of Fried on Business, host Jim Fried sits down with Jeffrey A. Glusman, Founder & CEO of BDIC Insurance, and James McCarthy, BDIC’s COO, to break down one of the fastest-rising needs in the market: blockchain insurance for the digital economy.

Jeff Glusman and James McCarthy explain the real-world threats facing Web3 companies — from digital asset theft, cyber-intrusions, and smart contract exploits to regulatory uncertainty and custodial risk. They reveal what blockchain insurance actually covers, why most legacy carriers don’t understand this industry, and how BDIC is building smart, customized underwriting strategies for exchanges, NFT platforms, DAOs, token issuers, blockchain developers, and crypto-focused financial firms.

The conversation explores:
• What blockchain insurance covers (and what it doesn’t)
• Cyber, E&O, D&O, and digital-asset-focused protections
• Why underwriting Web3 is nothing like underwriting traditional tech
• Real attack patterns that put Web3 companies out of business
• How founders can protect investors, customers, and their brand

If you’re building in Web3, investing in digital assets, or responsible for platform security, this episode delivers a practical roadmap for reducing risk, improving compliance, and protecting your business as the industry scales. The future is decentralized — but your risk management shouldn’t be.

This episode of Fried on Business is brought to you by our presenting sponsor, Warren Henry Auto Group.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

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BDIC Insurance: Making Crypto Safer for All with Founder Jeffrey Glusman and Executive Jim McCarthy

Jim Fried 27 views October 23, 2025 4:26 am

DISCLAIMER: This podcast is sponsored by Warren Henry Auto Group.

In Fried on Business Episode 842, host Jim Fried celebrates both his 17th season on air and his latest purchase—a brand new Lincoln from Warren Henry Lincoln of North Miami. Joining him is Ismet Yagci, the dealership’s General Manager, to explore how building strong relationships—both inside and outside the showroom—drives everything they do.

For Ismet and the Warren Henry team, relationships are the foundation of business success. From customer interactions to team development, every connection matters. Ismet explains how their culture emphasizes listening, follow-up, and genuine care—values that go far beyond a transaction. The result? Long-term trust, repeat customers, and a workplace where people feel valued and motivated to excel.

Jim and Ismet dive into how this relationship-first mindset extends to leadership and training, mentoring employees to grow into future leaders while maintaining a high standard of service excellence. Whether it’s guiding a new customer through their first Lincoln purchase—or nurturing a team member’s professional journey—Warren Henry Lincoln’s success comes from putting people first.

Tune in to discover why Ismet Yagci believes relationships aren’t just part of the business—they are the business. This episode is a masterclass in customer care, authenticity, and community-driven leadership.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

DISCLAIMER: This podcast is sponsored by Warren Henry Auto Group.

In Fried on Business Episode 842, host Jim Fried celebrates both his 17th season on air and his latest purchase—a brand new Lincoln from Warren Henry Lincoln of North Miami. Joining him is Ismet Yagci, the dealership’s General Manager, to explore how building strong relationships—both inside and outside the showroom—drives everything they do.

For Ismet and the Warren Henry team, relationships are the foundation of business success. From customer interactions to team development, every connection matters. Ismet explains how their culture emphasizes listening, follow-up, and genuine care—values that go far beyond a transaction. The result? Long-term trust, repeat customers, and a workplace where people feel valued and motivated to excel.

Jim and Ismet dive into how this relationship-first mindset extends to leadership and training, mentoring employees to grow into future leaders while maintaining a high standard of service excellence. Whether it’s guiding a new customer through their first Lincoln purchase—or nurturing a team member’s professional journey—Warren Henry Lincoln’s success comes from putting people first.

Tune in to discover why Ismet Yagci believes relationships aren’t just part of the business—they are the business. This episode is a masterclass in customer care, authenticity, and community-driven leadership.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

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From Sales to Relationships: The Warren Henry Way with Ismet Yagci

Jim Fried 16 views October 15, 2025 4:23 pm

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Jim Fried 10 views October 9, 2025 4:23 am

Disclaimer: Warren Henry Automotive is a proud sponsor of Fried on Business.

In Episode 840 of Fried on Business, host Jim Fried welcomes Brian Gale, Vice Chairman at Cushman & Wakefield, to discuss leadership, mentorship, and the evolving world of commercial real estate.

Brian, a seasoned professional with decades of experience, opens up about his journey in the CRE industry and the strategies that have helped him and his teams succeed. He emphasizes the importance of training, mentoring, and empowering young professionals to ensure the next generation is ready to lead.

Listeners will gain insights into:

How Cushman & Wakefield invests in developing real estate talent

The critical role of mentorship in shaping careers and company culture

Trends driving Miami’s commercial real estate market

Why adaptability, teamwork, and long-term vision are essential for success

Brian also shares personal stories of career growth, the value of resilience, and how strong relationships remain at the core of real estate dealmaking. His perspective offers both practical takeaways and inspiration for professionals at all stages of their careers.

Whether you’re a student, an up-and-coming professional, or a seasoned executive, this episode provides actionable lessons on mentorship, leadership, and navigating the commercial real estate industry.

🎧 Tune in to hear Brian Gale’s powerful perspective on training tomorrow’s leaders and shaping the future of real estate.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/6126418013716480

Disclaimer: Warren Henry Automotive is a proud sponsor of Fried on Business.

In Episode 840 of Fried on Business, host Jim Fried welcomes Brian Gale, Vice Chairman at Cushman & Wakefield, to discuss leadership, mentorship, and the evolving world of commercial real estate.

Brian, a seasoned professional with decades of experience, opens up about his journey in the CRE industry and the strategies that have helped him and his teams succeed. He emphasizes the importance of training, mentoring, and empowering young professionals to ensure the next generation is ready to lead.

Listeners will gain insights into:

How Cushman & Wakefield invests in developing real estate talent

The critical role of mentorship in shaping careers and company culture

Trends driving Miami’s commercial real estate market

Why adaptability, teamwork, and long-term vision are essential for success

Brian also shares personal stories of career growth, the value of resilience, and how strong relationships remain at the core of real estate dealmaking. His perspective offers both practical takeaways and inspiration for professionals at all stages of their careers.

Whether you’re a student, an up-and-coming professional, or a seasoned executive, this episode provides actionable lessons on mentorship, leadership, and navigating the commercial real estate industry.

🎧 Tune in to hear Brian Gale’s powerful perspective on training tomorrow’s leaders and shaping the future of real estate.

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Cushman & Wakefield’S Brian Gale on The State of the Office Market

Jim Fried 22 views October 2, 2025 4:30 am