Episode 436: 09-28-17
Jim Fried of Fried On Business talks to T.L. Brown, Senior Vice President and Director of Growth Strategies and Client Experience at Gibraltar Private Bank and Trust in Miami, FL. Brown is responsible for developing strategy to ensure client satisfaction, supporting the Private Banking, Wealth Management and Lending divisions and oversight of the marketing and public relations and Treasury Management Services teams. Brown has almost 30 years of experience in financial services, with expertise in marketing, sales management and the client experience. Jim and T.L. discuss the changing role of community banks and how Gibraltar is evolving to meet the challenge.